System Requirements

Our software requirements are amazingly simple, allowing anyone to use almost any computer. SignStudio - Desktop PWA or web version - Any computer, with any operating system, running a commonly supported Chrome web browser. SignPlayer - Desktop PWA or web version - Any computer, with any operating system, running a commonly supported Chrome web browser.

Yes, if your TV, Chrome box or any device for that matter that supports Chrome browsers, will also support our SignPlayer. Some devices also support our WatchDog which runs in the background for extra system monitoring. Our mediaDROID+ comes pre-built with the latest version of the WatchDog built in.

We support any OS which runs Google Chrome.

You can use any display such as a Computer monitor, LCD or Plasma which supports PC or HDMI input.

Our SignStudio and SignPlayer require a dedicated internet connection for live updates. However, the desktop PWA version of SignPlayer, powered by the built-in caching engine, can run without an internet connection once the contents have been cached.

No, dynamic IPs are fully supported. In fact our system is smart enough to move into polling mode and bypass firewall restrictions if need be.

MediaSignage officially supports all of common web formats. Video Formats: MPEG-4 using the following codec settings: Video: h.264, 24fps, 4mbps; Audio: acc, 44khz, 128-176kbps. However, you should note, due to the hundreds of different encoders available today, it is possible that some of your files may not run properly in your signage presentation. That is why we highly recommend you use a Freeware utility like Freemake to convert your video files to standard format. Images: JPG, PNG - 1920x1080 maximum resolution at 72dpi and 80% quality. File sizes using this setting would be around 200kb to 500kb.

The mediaSERVER software installation kit requires a clean copy of Microsoft Windows server and configured Microsoft Internet Information Server version 7 pre installed (IIS7). The mediaSERVER requires 3 IPs. If you plan on providing services over the web you will want to make sure that the 3 IPs are static and internet accessible. Each IP will also need to be configured with a prefix domain (as in a.MY_SERVER.com b.MY_SERVER.com and c.MY_SERVER.com). If you plan on parking the mediaSERVER within an ISP, be sure to provide adequate bandwidth to allow for smooth download of media to your individual SignagePlayers.

The mediaSERVER is capable of handling thousands of concurrent SignagePlayer connections as long as you provide adequate hardware configuration. We recommend an Intel i7 Quad Core processor with 8GB of memory and 1TB hard drive. But you may choose a lower end configuration. The Microsoft Windows Server: Processor Minimum: 1.4 GHz 64-bit processor, Recommended: 2GHz or faster. Memory Minimum: 512 MB (2 GB for Server with Desktop Experience installation option), Recommended: 4GB RAM or greater. Available Disk Space Minimum: 32GB, Recommended: 40GB or greater.

No, the installation process is straight forward and it will walk you through a setup wizard. Be sure to provide a clean operating system (no other software should be installed on the OS) to prevent driver and library conflicts.