Government Facilities Benefit From Digital Media
February 17, 2010 Uncategorized
While part of the team at Helius , we worked on a number of projects with the United States Government. These included work with NIH (National Institute of Health), NASA (National Aeronautics and Space Administration), and the SSA (Social Security Administration). It happened at a time during the “Great Recession” when the only place to get money was from those who had the ability to print it, namely the government. Hence, the TARP funds were successful to some degree at putting more cash-flow back into capital markets. But how exactly did these government facilities benefit from having digital signage installed in their facilities? The answer may sound like a standard, contrived industry sales pitch, but I assure you, these government facilities sometimes had more to gain than the average pizza parlor or roadside pub.
At NASA, digital signage was used to inform visitors at their mammoth facility in Cape Canaveral, Florida. The units needed to managed remotely, but also needed to pass the stringent post-9/11 security requirements. This is generally standard on most enterprise software solutions, but just to be sure the software met their specifications we were required to
We did some work with the NIH (National Institute of Health) which has proved rewarding to them. They were seeking a way to enhance the waiting room experience with digital media of their own choice for both customers and employees. Consequently, they wanted something that would be remotely managed and that could schedule out high definition content for digital displays.
In each SSA office there is a captive audience. That’s the way they saw it anyway. The best way the SSA could have worked to get their message to that audience was through digital signage. The intent of the Social Security Administration’s installation was to be able to update visitors, but also have a very dynamic “next patron” numbers system. You know the type–you take a number take your seat, and then wait for your name to appear on the LED display. Similarly, the Department of Motor Vehicles (DMV) will I’m sure–if I’m not already aware of a massive rollout–implement something similar in the future. Even local government facilities will find the benefit in a robust digital signage software system as time progresses and acceptance for this media grows.