In a recent study put out by Helius Digital Signage, the company boasted saving JC Penny $20 million in training related expenses. "Using the distance learning model, JCPenney was able to close their regional training facilities, thus reducing overhead, cost of travel, and time lost." Media training is the method of the future. Out with the old, in with the new.
"Now corporate executives can reach out and maintain dynamic and recorded interaction with the entire organization in a quick and efficient manner. The existing infrastructure developed by Helius allows management to broadcast live or pre-recorded messages to all 1,000 plus stores simultaneously or on delay for maximum impact. Broadcasts can be recorded to allow associates who work different shifts to benefit from personal messages and critical information from the Home Office."Another correlating benefit to installing the Helius media training software was an increase in customer service scores, scores which put JC Penny with top marks from the National Retail Foundation/American Express 2008 Customer Service Survey. And the trained associates are feeling the benefit as well. A recent study showed that 82% of JC Penny employees felt that the training they received had helped them be more successful at their jobs.
The real brain-busting claim of the project: JC Penny boasted "saving over $20 million in travel and other training related costs" with the use of Helius' media training software. These type of numbers are certainly an aide in distributing a media training solution, integrated with digital signage. Numbers like these are certainly nothing to balk about.
